Zbaji Casino Terms & Conditions – Please Read Before Becoming a Member

1. General Terms

These Terms & Conditions ("Terms") apply between Zbaji Casino ("we", "our", "the Platform") and the user ("you", "member"). By registering on or using Zbaji Casino, you agree to all of these terms.

Zbaji Casino is an international online gaming platform operating under a valid license. Our platform offers casino games, Sports Betting, live dealer games, and much more.

Zbaji Casino reserves the right to suspend or terminate your account at any time for violations of these terms. Please do not breach these conditions without proper authorization.

2. Account Registration

To open an account at Zbaji Casino, the following conditions must be met:

• You must be at least 18 (eighteen) years of age.
• You must provide your full legal name, date of birth, address, and contact details.
• Each person may only register one account. If multiple accounts are found, all of them will be suspended.
• Opening an account in someone else's name or on behalf of another person is strictly prohibited.
• You are solely responsible for keeping your email and password completely confidential.

Account Security

Keep your account login credentials confidential. If you suspect your account has been hacked or accessed without authorization, contact our support team immediately. You are primarily responsible for the security of your account.

3. Identity Verification (KYC)

Zbaji Casino complies with international Anti-Money Laundering (AML) regulations. As such, KYC (Know Your Customer) verification must be completed before making any withdrawal.

Verification is completed within 24–48 hours of document submission. Withdrawal requests will not be processed until verification is approved.

4. Deposit & Payment Policy

Zbaji Casino supports the following payment methods: Mobile Pay, Nagad, Rocket, and selected bank transfers.

• Minimum deposit amount: ৳500 (five hundred BDT).
• Your maximum daily deposit limit is determined by your account tier.
• Deposits are generally credited to your account instantly.
• There are no extra charges on deposits. However, your payment provider may apply their own fees.
• Deposits made through third parties are not permitted.

5. Withdrawal Policy

The following rules apply when withdrawing winnings:

• Minimum withdrawal: ৳1,000 (one thousand BDT).
• Withdrawal requests will not be accepted until KYC verification is complete.
• Verified accounts are typically processed within 24 hours.
• Bonus winnings are subject to the relevant wagering requirements before they can be withdrawn.
• Withdrawals may be held for up to 72 hours if there is any suspicious activity under investigation.
• No withdrawal fees apply, though charges from your bank or mobile banking provider may still be applicable.

6. Bonus & Promotion Terms

Zbaji Casino offers a variety of bonus types. Each bonus has its own specific terms, detailed on the respective offer page.

General Bonus Rules

• The welcome bonus is for new members only and applies to the first deposit.
• A specified wagering requirement must be met before any bonus funds can be withdrawn.
• Wagering requirements are typically 20–35x the bonus amount.
• Bonuses are not valid on all games — they apply to specific games only.
• If wagering requirements are not met within 30 days of receiving a bonus, the bonus will be forfeited.

7. Betting Rules

The following rules apply to all betting activity on Zbaji Casino:

• Once a bet is confirmed, it cannot be cancelled.
• Minimum bet size varies by game — generally starting from ৳10.
• Maximum bet limits are determined by your account level and game type.
• In Sports Betting, live bets placed after a match has started are subject to separate rules.
• If a technical issue causes an error in a bet outcome, Zbaji Casino will investigate and communicate its decision accordingly.

Win Limit

Each game and betting category may have a Maximum Win Cap. This will be stated in the game rules or on the promotions page. Any winnings exceeding the cap will be automatically deducted.

8. Prohibited Activities

The following activities are strictly prohibited on Zbaji Casino:

• Playing using bots, automation software, or artificial intelligence.
• Using another person's account or operating multiple accounts.
• Exploiting game vulnerabilities or bugs for unfair advantage.
• Money laundering or transactions involving illicit funds.
• Threatening, harassing, or behaving inappropriately toward other players.
• Unauthorized use of the platform's name, logo, or content.
• Attempting to hack or gain unauthorized access to the system.

9. Account Closure & Suspension

Zbaji Casino may suspend or terminate an account under the following circumstances:

• For violations of the Terms & Conditions.
• If registration is completed with false or fraudulent information.
• If suspicious financial activity is detected.
• Where required by regulatory instruction or legal obligation.
• Extended inactivity (more than 12 months).

You may close your account at any time. Any verified balance will be available for withdrawal before closure. To request account closure, please contact our support team.

10. Responsible Gaming

Zbaji Casino believes gaming should be a source of entertainment — not addiction. We are fully committed to responsible gaming.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Limit the amount you can bet within a set time period.
• Cooling-Off: Temporarily close your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take an extended break from the platform (6 months to permanent).
• Reality Check: You will receive regular reminders of how long you have been playing.

11. Dispute Resolution

If you have a complaint, please contact our support team first. We aim to provide a resolution within 48 hours.

• An initial response will be provided within 7 business days of receiving a complaint.
• Complex cases may take up to 30 days to investigate.
• If a satisfactory resolution is not reached, the matter may be referred to international gaming arbitration.
• In the event of a dispute over game outcomes, our server logs will serve as the definitive record.

12. Policy on Changes to Terms

Zbaji Casino reserves the right to modify, amend, or update these Terms & Conditions at any time. In the event of changes:

• The "Last Updated" date on the website will reflect the change.
• For significant changes, notifications will be sent via email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you do not agree to the updated terms, please stop using the platform and contact support to close your account.