Data Protection

Zbaji Casino Privacy Policy – Your Data Is Safe With Us

This Privacy Policy explains how Zbaji Casino collects, stores, and uses your personal information. We take your privacy seriously.

Last Updated: January 1, 2026
SSL Encryption
All your data is secured with 256-bit SSL.
Your Data Is Never Sold
256-bit SSL
No Third-Party Sharing
GDPR Compliant

How We Protect Your Privacy

Zbaji Casino's core data protection principles at a glance

Secure Data Storage

Your personal information is stored on encrypted servers. We use the latest technology to prevent unauthorized access. Your data is never sold to outside parties.

No Third-Party Sharing

Your information is never shared with third parties except where legally required. Payment processors only receive the minimum data necessary.

Your Controls

You can view, correct, or request deletion of your information at any time. You have full control over your personal data.

Adherence to International Standards

Zbaji Casino complies with GDPR and international data protection standards. Our privacy policy is regularly updated to ensure the highest level of protection at all times.

Cookie Controls

We only use essential cookies. You can manage cookies through your browser settings and opt out of non-essential tracking cookies at any time.

Transparent Communication

In the event of a data breach, we will notify you within 72 hours. You will also be notified in advance of any changes to our Privacy Policy.

1. Introduction

Zbaji Casino ("we", "us") takes your privacy seriously. This Privacy Policy explains what information is collected when you use the Zbaji Casino platform, how it is used, and how it is kept secure.

By using our website or app, you agree to this Privacy Policy. It is part of our Terms & ConditionsRead alongside.

In summary: We only collect what's necessary, keep it secure, and never share it without your consent. Your data is not a product we sell.

This privacy policy has been prepared in accordance with GDPR (General Data Protection Regulation) and applicable international data protection laws.

2. What Information We Collect

Zbaji Casino collects the following types of information:

Personal Identity Information

  • Full name and date of birth
  • Email address & phone number
  • Home Address & Postal Code
  • National ID or passport number (for KYC verification)

Financial Information

  • Mobile banking number (Mobile Pay, Nagad, Rocket)
  • Bank account details (where applicable)
  • Transaction History & Amounts

Technical Information

  • IP Address & Device Type
  • Browser Version & Operating System
  • Login time & session data
  • Gaming Activity Logs
Data Type Purpose of Collection Legal Basis
Identity Information Account Registration & KYC Contractual Necessity
Financial Information Payment Processing Contractual Necessity
Technical Information Security & Improvement Legitimate Interest
Gaming History Responsible Gaming Legal Obligations

3. How Your Information Is Used

Zbaji Casino uses your information for the following purposes:

  • Account Management: To complete registration, login, and account verification processes.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To handle your questions and resolve any complaints.
  • Security: To prevent fraud and unauthorized access.
  • Responsible Gaming: To monitor gaming behavior and provide support to at-risk players.
  • Legal Compliance: To meet AML and other legal compliance obligations.
  • Service Improvement: To improve and enhance your platform experience.

Marketing Communications: You can opt out of our promotional emails and SMS at any time through your account settings or by contacting support.

4. Who We Share Your Information With

Zbaji Casino does not sell or rent your personal information. However, limited data may be shared with trusted parties under specific circumstances:

  • Payment Processors: Only the financial information necessary to complete transactions.
  • KYC Verification Services: Designated service providers used for identity verification.
  • Law Enforcement Agencies: Where required by a court order or legal obligation.
  • Auditors & Regulatory Authorities: To ensure license compliance.

Any third parties that process data on our behalf are contractually bound to uphold our privacy standards. They may not use your information for any other purpose.

5. Data Retention Periods

We retain your data only for as long as necessary:

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records Up to 7 years as required by law
KYC Documents 5 years after account closure
Support Conversations 3 years after resolution
Website Logs Up to 12 months

Once the retention period expires, data is securely deleted or anonymized. Certain data may be retained longer due to legal obligations.

6. Your Rights

Under GDPR and international privacy laws, you have the following rights:

Right to Know

You can find out what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you can request that your data be deleted.

Right to Restrict Processing

You can restrict how your data is used for specific purposes.

Data Portability

You can request a download of your personal data.

Right to Object

You can unsubscribe from marketing communications.

To exercise any of these rights, contact our support team. We will respond within 30 days.

7. Cookie Policy

Zbaji Casino uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Type Purpose Retention Period
Essential Login sessions, security Cleared at end of session
Analytics Traffic & Usage Analytics Up to 1 year
Preferences Remembering language & theme settings Up to 6 months

You can disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

8. Children's Privacy

Zbaji Casino is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If a parent or guardian discovers that their child has registered on our platform, please contact our support team immediately. We will close the account and delete all associated data.

We use a KYC process for age verification. If a minor is identified, the account will be closed immediately.

9. Security Measures

Zbaji Casino uses industry-standard security technology to keep your data protected:

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & Intrusion Detection: Protection against unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Restricted Access: Only authorized staff can access your information.
  • Data Backup: Secure offsite backups are taken on a regular basis.

In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

10. Policy Updates

Zbaji Casino reserves the right to update this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date at the top of this page will be changed.
  • You will be notified by email or on the platform of any significant changes.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with our latest policy.

11. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@zbajicasino.com
  • Help Center: Help Centre Page Visit
  • Live Chat: Log in to the platform and chat with us directly

We will respond to data protection requests within 30 days. For urgent matters, reach out via support chat for a faster resolution.

Your privacy is guaranteed — play with confidence

Your data is fully protected at Zbaji Casino. Register today and enjoy gaming on a platform you can trust.

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